Nationwide Security Alarms

This is a fraudulent review and our company has found the identity of this "anonymous" individual her name is Summer Weaver, and we have now served her with papers to take her to court. We will go to the fullest extent possible to resolve this as this type of online defamation of character and personal attack on individual are not a joke they are illegal, hurtful and will not be tolerated.

We have happy customers and we do what it takes to resolve anyone's issues but there will always be competitors that will use dirty tactics online to try to destroy our reputation. We can give you references of many happy customers in your area that we have served over the past decade that you can call and get a real review of our service.

This is a fraudulent review and our company has found the identity of this "anonymous" individual her name is Summer Weaver, and we have now served her with papers to take her to court. We will go to the fullest extent possible to resolve this as this type of online defamation of character and personal attack on individual are not a joke they are illegal, hurtful and will not be tolerated.

We have happy customers and we do what it takes to resolve anyone's issues but there will always be competitors that will use dirty tactics online to try to destroy our reputation. We can give you references of many happy customers in your area that we have served over the past decade that you can call and get a real review of our service.

I agree Adam Buhl did great he was the representative sent to our business by NSA systems and he thought outside the box to find ways to give us a good deal. It's been really helpful for our business and Was way better then the old ADT alarm and the app is nice. I would like more then 30 user codes but hopefully they come out with something some day for that.

Add another to the long and growing list of disgruntled customers who have had nothing but problems with Adam Buhl and Nationwide Security (or whatever name they're going by today). Every response defending this guy/company appear to be from Adam.

I have dozens of emails from him (each with a more miserable excuse for his failures than the prior), and the writing style and grammatical errors are spot on.

I don't know that Adam intends to be dishonest; he's just a horrible businessperson. He doesn't deliver on commitments, his follow through is terrible, and his communication skills are a joke. Seriously, the service (or lack thereof) from Adam and this company are among the worst I have ever experienced.

As if the service wasn't enough to upset me, the system itself is garbage.

We've had nothing but problems with the control panel, which routinely triggers false alarms because the keypad doesn't work properly. On the very rare occasion when a customer service representative does respond through the panel (1 out of 10 times...maybe), they will say the alarm has been cancelled, and then the police walk in the door a few minutes later (saying that nobody cancelled). I've been charged for this twice.

Adam's billing system is non-existent. You could previously pay bills online through an account portal.

Then there was some sort of service provider change and invoices must be emailed. They do not arrive with any regularity or on any schedule. You will go for months without hearing anything, and then one day the phone will ring and Adam is in a panic and talking about how he sent invoices but nobody responded. We retain all emails for a rolling 3-year period.

How can every other company get their emails through, but not Adam? The new email invoices, when they do arrive, direct the customer to some janky online checkout, which I doubt is secure (no verifiable SSL certificate).

Fair warning to everyone..... What these upset customers have posted is not made up and it's not from a competitor, as Adam would like you to believe.

I have plenty of emails that I will gladly share with anyone so you can judge for yourself. Run far and run fast from Adam Buhl and Nationwide Security.